Yukon Workers' Compensation Health and Safety Board

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Policy CS-11 - Rehabilitation

Effective Dates

February 12, 2007 to July 1, 2008


Client Services

General Information

The rehabilitation policy shall support the fundamental principles outlined in the Objects section of the Workers' Compensation Act, specifically; "to provide disabled workers with rehabilitation to assist them to overcome the effects of work-related disabilities as much as possible".

The policy falls within the context of the board's strategic plan which states, in part: "Working together with workers, employers, injured workers and their families, the board focuses on addressing the needs of workers and employers in changing work environments and helping workers overcome worker-related disabilities in both human and economic terms".

The policy outlines objectives, application and process, services, and the roles and responsibilities of participating members of the case management team. This policy recognizes that duty to accommodate forms part of the Human Rights Act.


The objective of rehabilitation is for an injured worker to overcome as much as possible the effects of a work-related disability in order to restore them to their pre-disability level of personal, social, and economic functioning.

The objective shall be met through a collaborative and client—centered approach, encouraging informed choices through active participation. Rehabilitation includes physical, psychological, and vocational rehabilitation, as well as Return-to-Work services.

The approach shall ensure injured workers are fully informed on options, process, decisions and possible outcomes. The process may include education, advocacy, early intervention, ongoing contact and communication, all directed to the health of the injured worker, with an early identification of rehabilitation needs and goals.

The process shall engage partners and stakeholders as members of the case management team, and may include the following at various stages of the process:
Injured worker
• Co-workers
• Employer
• Employer Community
• Family
• Union
• Medical Community (including physiotherapists, occupational
therapists, psychologists and so on)
• Community, including self-help groups
• Yukon Workers' Compensation Health and Safety Board
(YWCHSB) adjudication, rehabilitation, and associated staff.

Early intervention is desired wherever appropriate, recognizing that an individual's disability may have different optimal timeframes for intervention.