Report a serious incident or injury

Any serious incident, even one where no one gets hurt, must also be reported through our emergency reporting line.

The 24-hour reporting line is 867-667-5450 or toll free 800-661-0443.

Report a serious incident or injury

If a serious incident or serious injury occurs at a workplace, the employer or person responsible for the workplace must report it to the board immediately or as soon as reasonably practicable by calling 867-667-5450 (toll free at 1-800-661-0443). The employer or person responsible for the workplace must then conduct an investigation.

The following incidents and injuries must be reported immediately to the board:

  • an incident that results in serious injury to or the death of a worker;

  • an incident or injury that results in a worker’s admission to a hospital as an inpatient;

  • a major structural failure or collapse of a bridge, building, crane, excavation, hoist, mine, mining development, temporary construction support system, tower or any other like structure; 

  • a major release of a hazardous substance;

  • an explosion or fire that has the potential to cause serious injury to or the death of a worker or other person;

  • an incident, injury or death that is required to be reported by the regulations or by order of the board.

We have created a bulletin, Reporting and Investigating Serious Incidents and Injuries at the Workplace and the associated Incident Investigation Report template to help you follow the required steps.

Making a claim for a workplace injury

Reporting an injury to your employer is not the same as filing a claim for compensation benefits with us. If you wish to file a claim for compensation, read the information and complete the form on the claims process page.