Effective Dates

June 30, 2008 - June 30, 2022

Policy Code


General Information

The Workers’ Compensation Act S.Y. 2008 (the "Act") requires written notice for a number of things, including the filing of a claim or an appeal of a decision. The Act recognizes that there are people who are functionally illiterate and this may limit their access to the compensation system.


This policy is intended to ensure appropriate assistance is provided to everyone in communicating with the Yukon Workers’ Compensation Health and Safety Board (YWCHSB). It is not intended to replace the normal requirement to provide written notice under the Act.

A person is functionally illiterate when their ability to read, write, do mathematical calculations or orally communicate hinders their ability to meet the requirements of the Act.

The YWCHSB may, in these circumstances, accept substitutes for written notification.


April 4, 2005 - June 30, 2008 | GC-04 | Policies prior to July 1, 2022


November 16, 1993 - April 4, 2005 | GC-04 | Policies prior to July 1, 2022

Merits and Justice of the Case

June 30, 2008 - December 16, 2013 | EN-02 | Policies prior to July 1, 2022